Arthur D. LittleArthur D. Little

Publications / Reports

The "Chief Digital Dilemma"

The "Chief Digital Dilemma"

The thin red line between the success and failure of the chief digital officer… and the need for the role

Digitization is omnipresent, and many companies are starting to bundle free-floating responsibilities into a single unit or person: the chief digital office(r). Yet many fail in their attempts to get real value out of such a position and wonder what happened to their ambitious digital plans and ideas. A significant number of established CDOs have vanished, leaving a vacuum of digital responsibility.

Often the issue is in the set-up of the role. By clearly defining the scope and responsibilities of such an entity, companies might find that they don’t even need a separate position.

Released: August 2015

Download File ADL_ChiefDigitalDilemma.pdf (.PDF, 297 Kb)

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