Arthur D. LittleArthur D. Little

Publications / Reports

From Silos to Layers

From Silos to Layers

How Operators Need to Change Their Operating Model to Cope With Industry Dynamics

The industry dynamics of telecoms services has lead to an increasing disintermediation of the value chain and the emergence of new interfaces between operators and external partners. The “IP-ization” of networks requires telecoms operators to rethink their organizational design beyond the traditional Sales, Network and IT. Telecoms operators will need to embrace a new “layered” business model - not only necessary for future market success, but also required to generate significant benefits in the process landscape and hence reduce the cost base for an operator.

Released: February 2014

Download File ADL_TIME_Viewpoint_From_Silos_to_Layers.pdf (.PDF, 308 Kb)

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