Arthur D. LittleArthur D. Little

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Strategic Options in the Fleet Service Market

Strategic Options in the Fleet Service Market

Confronting Risk and Seizing Opportunity in an Evolving Market

Business customers account for almost 50% of the passenger car fleet in Europe, but after-sales service to these customers is generally neglected by major market players. However, declining residual values and the need for cost savings are reshaping the after-sales business. Here we highlight the emerging opportunity in fleet service and identify the key questions each player needs to address.

Released: October 2010

Download File ADL_Strategic_Options_in_the_Fleet.pdf (.PDF, 811 Kb)

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