Arthur D. LittleArthur D. Little

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Five Habits of Highly Efficient Banks

Five Habits of Highly Efficient Banks

If, as shareholders recognize, cost-efficiency is an indicator of a well-run bank, how can it be achieved? An Arthur D. Little survey found that Europe’s most efficient banks have important characteristics in common: very cost-conscious cultures with a focus on embracing revenue-creating costs and pragmatic key performance indicators and straight-through processes and heavy investment in IT. Flat hierarchies with short communication channels and a high degree of decentralization dominate.

Released: August 2008

Download File ADL_Five_Habits_of_Highly_Efficient_Banks.pdf (.PDF, 478 Kb)

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